Westfall Weekly Webinars
These webinars are free to anyone who watches them live and to anyone watching the recordings within two months of broadcast.
Webinar Topics of the Month
October 2025
TOPIC OF THE MONTH
Teams

November 2025
TOPIC OF THE MONTH
Agile Q&A with Scott Duncan
No other webinars this month - Linda is on vacation
December 2025
TOPIC OF THE MONTH
Quality 101
January 2026
TOPIC OF THE MONTH
Audits & Assessments
Upcoming Free Westfall Weekly Webinars
Handling Team Problems presented by Linda Westfall
Wednesday, October 15, at 12:01 pm Central
Teams are an essential part of any quality system. However, when you are leading or facilitating teams, you may also have to deal with team problems. This webinar will discuss some of these common problems and some ideas on how to address them, including:
- Problems Starting or Ending a Task or Activity
- Dominating Participants
- Reluctant Participants
- Participants Attempting to Use Position or Authority To Direct Team Decisions
- Digression and Tangents
- Using Opinions Rather Than Facts
- Rushing to Solutions/Completion
- Feuding Team Members
- Too Much Conformity
Team Facilitation Skills presented by Grace Duffy
Wednesday, October 22, at 12:01 pm Central
Everyone says soft skills are harder to acquire, but what are they? In a word, facilitation encompasses soft skills used to gain traction with teams. Do you want to learn about facilitation from a master?
If so, then you will want to join Grace Duffy to learn about our Facilitation Skills Webinar.
This talk will explain the core of facilitation, what it is that good facilitators do, handling issues in a team setting, and generally knowing how to modify your approach depending on the team's status.
This webinar is for you if you are:
- A team leader for challenging groups.
- A manager who wants meetings to be productive.
- A consultant who needs to work with difficult clients.
In this informative webinar, you will learn:
- Steps to gain consensus.
- Ways teams can flounder, and how to get them back on track.
- Core skills you need to deal with difficult people
Stop Chasing "Goof Culture": Align Your Work With Your Values presented by Diana Alt
Wednesday, October 29, at 12:01 pm Central
How many times have you heard a company or team brag about its âgreat culture,â only to realize once youâre inside that it doesnât live up to the hype? Youâre not imagining things. Culture is values in actionâand if you donât know how to match your values with the way a workplace actually behaves, youâll keep ending up in roles that feel âoff."
The truth is, most professionals fall into the same traps:
- Accepting jobs based on glossy culture statements that donât match reality.
- Staying too long in roles where something feels wrong, but they canât name why.
- Guessing about fit instead of having a clear framework to decide.
In this interactive session, youâll learn how to cut through the noise and take control of your choices. Weâll cover how to spot the difference between a companyâs polished culture pitch and its real culture, how to connect your core values to the behaviors you want to see in your team, and how to use values alignment as a practical tool for making career decisions.
If youâre tired of chasing âgood culture,â this is your chance to define it for yourselfâand recognize it in the teams you work with every day.
Register for this Free WebinarOpen (Agile) Q&A Session presented by Scott Duncan
Wednesday, November 5, at 12:01 pm Central
- Attendees can ask whatever they like, and Scott will do his best to respond.
- To help Scott do this, you can send questions ahead of time to [email protected]
- Submitted questions will be addressed during the session in the order received, then any raised during the session.
Recent Webinar Recordings
If you need evidence that you watched one of these webinar recordings for recertification units you can request a certificate by sending an email to [email protected]. Please include your name as you want it to appear on the certificate, the title(s) of the webinar(s) you viewed and the date you watched each webinar.
These replays are free to anyone who watches them within two months of broadcast.
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Join Our All-Access Membership4, 3, 2, 1: A Countdown to Agile Adoption
Presented by: Scott Duncan
I have observed over time that companies approaching an Agile adoption by âacquiringâ a framework can limit their horizon for change. I have been encouraging people for many years to start their journey by seriously discussing the implications of adopting each Manifesto value and principle. However, even before that, there are some things I would urge them to consider/do to prepare for their encounter with Agile ideas. This talk presents these ideas and a kind of âprequelâ to Agile adoption.
Available Free Until: 11/18/25
After this date JOIN OUR ALL-ACCESS MEMBERSHIP to access all past webinars.
Navigating the âNew Normalâ: Effectively Leading Teams in a Virtual World
Presented by: Zac Jarrard
The COVID-19 pandemic accelerated hybrid and remote work. This is a trend that will continue beyond the pandemic as organizations look to fill key roles with remote workers from across the U.S. or world. Leading a virtual team can often be more complex than managing associates in a traditional office setting. There are also opportunities to build a strong culture and provide career enrichment for remote workers. This session will provide an overview of the difference between leading in a traditional office setting vs. virtual teams, reflect on best practices for developing a strong culture, and share lessons learned from my experience. Â
Available Free Until: 11/11/2025
After this date JOIN OUR ALL-ACCESS MEMBERSHIP to access all past webinars.
Quality 5.0
Presented by: Tom Gilb
Quality 4.0 was published a few years ago [Watson, 2019] and Tom felt that it could be improved. First with the definition of âqualityâ, and then with regard to desirable practices. The definition of quality needs to recognize that quality can be a multiplicity, can be quantified, and can be engineered, rather than âcrafted by traditional practicesâ. This is not necessary for small-scale IT, the âcabinâ or âdog-houseâ level. But it is absolutely necessary for the many critical large-scale software systems we are responsible for: the skyscraper class, which as we know require lots of architecture and engineering.Â
Available free until 11/04/2025
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Decision Fatigue: How to Choose Faster and Do More
Presented by: Kabrina Ashley
Every day weâre faced with hundreds of choices: emails, meetings, priorities, what to work on next... For high performers, that constant stream of decisions doesnât just wear you out, it grinds your productivity to a halt. Decision fatigue shows up not only as making poor choices, but also as taking too long to decide, or not deciding at all.
In this engaging talk, Kabrina Ashley unpacks why decision fatigue happens, how high achievers unknowingly set themselves up for it, and most importantly, practical ways to cut through the overwhelm. Instead of more âjust take a walkâ band-aids, youâll walk away with real tools to:
â˘Â  Spot when youâre hitting the wall of decision fatigue.
â˘Â  Make faster, clearer choices in the moment.
â˘Â  Build simple structures and habits that eliminate unnecessary decisions altogether.
Participants will leave with a decision-making playbook they can use immediately, practical steps to streamline options, reduce cognitive load, and confidently choose the right next step faster. The result? Less overwhelm, more momentum, and energy back for the decisions that matter most.
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Available Free Until: 10/28/2025
After this date JOIN OUR ALL-ACCESS MEMBERSHIP to access all past webinars.
To Pursue Agility by Scott Duncan
Presented by: Scott Duncan
There are many behaviors one can adopt to âpracticeâ or âdoâ Agile. This presentation will focus on the broad pursuit of âagilityâ and agile fundamentals. I will cover:
â˘Â  What it means to demonstrate agility
â˘Â  Adapting to and depth of change
â˘Â  Two main agile concepts and other key factors
â˘Â  The mindset and the manifestoâs values and principles
Available Free Until: 10/21/2025
After this date JOIN OUR ALL-ACCESS MEMBERSHIP to access all past webinars.
Scrum 101 â A Basic Overview of the Agile Scrum ProcessÂ
Presented by: Linda Westfall
This webinar is a basic introduction to the Agile Scrum process. It will describe the duties of the three major Scrum roles of Product Owner, Scrum Development Team and Scrum Master. It will also discuss the basic steps in the Scrum process including the:
 - Scrum Planning Meeting
 - Sprint (Iteration) and Scrum Meeting (Daily Stand-Up)
 - Sprint Demonstration
 - Sprint Retrospective
 - Product Backlog Refinement Meeting
Available Free Until: 10/14/2025
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Should You Move from Project to Product? Â
Presented by: Robin Goldsmith
It seems all of a sudden talks and articles are everywhere about why you should move from a project focus to a product focus. In part, itâs an attempt to counter increasing concerns about Agileâs actual effectiveness. Some skeptics suggest itâs motivated by a marketing need to shift attention from Agile, which may be losing market presence. Â
Regardless, many do not understand the differences between project and product focus. In this interactive session, learn about the claimed differences, how real they really are, and how much difference they do make.
Available Free Until: 10/07/2025
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EVO: Sidestepping Conventional IT TestingÂ
Presented by: Tom Gilb
By upstream, systems-wide, preventative, and incremental methods for coping with multiple qualities.Â
Available Free Until: 09/27/2025
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The Westfall Team presents regular Software Excellence Academy Webinars.
These webinars are free to anyone who watches them live and to anyone watching the recordings within two months of broadcast.