Live Online Training

The Westfall Team’s live, online training courses provide a cost-effective, yet interactive, venue for your organization to train employees on an as needed, individualized basis.

Upcoming Classes

Live, online classes may be purchased separately or you can save money through our All-Access Membership. 

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Courses from Linda Westfall

Certified Software Quality Engineer (CSQE) Preparation

July 14-18, 2025 --- 9:00 am - 6:30 pm Central Time 
(** This class will cover the newest ASQ CSQE Body of Knowledge **)

Certified Software Quality Engineer Preparation course is designed to be a comprehensive, in-depth review of the topics in the ASQ’s Certified Software Quality Engineer (CSQE) Body of Knowledge.

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Courses from Robin GoldSmith

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Proactive User Acceptance Testing™ (UAT)

Thursday, October 9, 2025, 10:00 am - 6:00  ET

True end-to-end User Acceptance Testing (UAT) is much more than Agile’s user story acceptance tests, which are useful but limited in value. Projects aren’t complete until users/customers are sure the systems they depend on actually meet business requirements, work properly, and truly help them do their jobs efficiently and effectively. 

However, users seldom are confident or comfortable testing system acceptability.  Project Managers and Testing professionals need to know how to guide and facilitate effective acceptance testing without usurping the user’s primary role. 

This intensive interactive seminar shows what users need to know to confidently make the best use of their time planning and conducting acceptance tests that catch more defects at the traditional tail-end of development, while also contributing in appropriate ways to reducing the number of errors that get through the development process for them to catch in UAT.  Exercises give practice using practical methods and techniques.

  • Appropriate testing roles for users, developers, and professional testers; and what each should and shouldn't test.
  • Systematically expanding Proactive User Acceptance Criteria™ to an acceptance test plan, test designs, and test cases.
  • Supplementing with requirements-based tests, use cases, and high-level structural white box tests..
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Write Right Agile User Story Acceptance Tests Workshop

Thursday, September 11, 2025, 10:00 - 6:00 ET

Agile project participants regularly report great difficulties with supposedly-simple user stories and even greater difficulties with their supposedly equally simple acceptance tests.  Moreover, what little guidance the industry offers often contributes to the difficulties. 

Equating acceptance tests with non-functional requirements and over-emphasizing “automated” Behavior-Driven Development (BDD) acceptance test execution can’t help but produce inadequate tests. 

This interactive workshop reveals reasons user story acceptance tests fall short of their hype, explains critical concepts needed for effectiveness as tests, and uses a real case to provide participants guided practice writing and evaluating user story acceptance criteria/tests that indeed give demonstrable confidence user stories have been satisfied. 

• Proper purpose of user story acceptance tests and common obstacles to achieving it.
• Helpful and not-so-helpful places for non-functional requirements and automated BDD execution.
• Key testing concepts/techniques for more  effective user story acceptance criteria/tests.

 

WHO SHOULD ATTEND: This course has been designed business and project managers, analysts, designers, programmers, testers, auditors, users and other stakeholders who can and should contribute to defining requirements and confirming their accomplishment.

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Live Online Training Has the Following Benefits:

Cost Effective

Online training is less expensive to offer. It also eliminates travel costs and minimizes time away from work/home.

Train Individuals

Students register individually and create their own learning path; perfect for individuals or  small organizations. 

Train Anywhere

Online training eliminates the need for instructor & students to be co-located; beneficial for distributed teams.

Student-Teacher Interaction

Live, online offers student-teacher interaction as well as the opportunity to hear other students' questions and teacher responses.

Live Courses

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In-House Training

We can bring any of our courses directly to your team in-house at your facility.

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