Our Team

Linda Westfall

Linda Westfall is the President of The Westfall Team and one of their lead consultants and trainers. Her specialties include Software Quality Engineering, Metrics, Project & Risk Management, Requirements Engineering & Management, Peer Reviews, Testing, and Process Definition & Improvement.

Prior to starting her own business, Linda was the Senior Manager of Quality Metrics and Analysis at DSC Communications.  Linda has more than forty-five years of experience in real time software engineering, quality, project and risk management, agile and metrics.  She has worked as a Software Engineer, Systems Analyst, Software Process Engineer and Manager of Production Software.

Linda and her husband Rob also have an active fireworks hobby.  

Contact: [email protected]

Robin F. Goldsmith

Robin F. Goldsmith, JD is an independent consultant that partners with the Software Excellence Academy as a trainer. Robin helps you get right results right by advising, training, and working directly with business, quality, and project professionals on requirements/business analysis, quality assurance/testing, REAL ROI, project and process management and improvement.

Robin is past President and current Vice President of the Software Quality Group of New England (SQGNE) and chaired two record-setting ASQ Boston BOSCON annual quality conferences.  President of Needham, MA consultancy Go Pro Management, Inc., he is author of Discovering REAL Business Requirements for Software Project Success and the forthcoming Cut Creep—Write Right Agile User Story and Acceptance Test Requirements.

Contact: [email protected]


Scott Duncan

Scott Duncan has been working in software since 1972 as a developer, technology transfer researcher, process consultant and trainer in domains such as book distribution, Law & public safety, mainframe database, and natural language query products, credit card transaction processing and telecommunications (14+ years in Bell Labs, Bellcore, and Telcordia).

He has also been an internal ISO 9001 Auditor and CMM assessor and former member of ISO & IEEE Standards Committees. Since 2004, he has been working in various Agile contexts, coaching and training with Scrum, XP, and Lean/Kanban (including 2 years as a Scrum Alliance Board of Directors member). His most recent full-time coaching work was for a company that created software for the design, construction, and operation of “big things” as the enterprise coach for 144 Scrum teams in the US, India, Israel, UK, Germany, France, and Canada).

The Westfall Team presents regular Software Excellence Academy Webinars.

These webinars are free to anyone who watches them live and to anyone watching the recordings within one month of broadcast.